Introduction

Welcome to the Sri Vyasaraja Mutt website and mobile application. By accessing or using our platform, you agree to comply with these comprehensive terms and conditions. These terms are designed to ensure clarity, security, and fairness in all interactions you have with our platform. If you disagree with any part of these terms, we advise you to discontinue use of our services immediately.

Our platform is dedicated to offering spiritual guidance, educational content, event details, and Seva booking services to devotees and followers. These terms outline the conditions under which you may access our website and mobile application, use its features, and participate in the services we offer.

1. Acceptance of Terms By using our platform, you agree to abide by these terms and conditions, our Privacy Policy, and other relevant policies. Continued use of the platform indicates your acknowledgment and acceptance of these terms.
2. Eligibility To use our services, you must be at least 18 years old or have parental/guardian consent. By agreeing to these terms, you confirm that you meet this requirement.
3. Account Registration and User Information To access certain features, users may need to register an account. When registering, you agree to:

• Provide accurate, up-to-date, and complete information.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized access or suspicious activity.

You are responsible for all activities that occur under your account, and we are not liable for any unauthorized access resulting from your negligence.

4. Use of Services Our platform offers access to:

• Information about Sri Vyasaraja Mutt’s heritage, events, and traditions.
• Seva bookings and donation options.
• Educational and spiritual content.

These services are for personal, non-commercial use only. Users must not misuse the platform for unauthorized promotions, commercial gain, or unlawful activities.

We sincerely thank you for your support and contributions. Please note that donations made to our organization are not eligible for tax exemptions under Section 80G of the Income Tax Act, 1961. No 80G certificate or tax benefit receipt will be issued for any donation.

5. Seva Bookings Our platform facilitates Seva bookings for religious services. While we strive to ensure seamless reservations, bookings are subject to the following conditions:

• Availability: All bookings are subject to slot availability.
• Confirmation: Seva bookings will be confirmed only upon receipt of payment.
• Changes and Cancellations: Any modifications to bookings must comply with our Cancellation and Refund Policy.

6. Payments and Refunds

• Payments must be made securely through our designated payment gateways.
• Refunds are processed in accordance with our Cancellation and Refund Policy, which outlines conditions under which refunds may or may not be granted.

7. Code of Conduct Users must adhere to the following behavioral guidelines:

• Respectful Communication: Any form of harassment, abuse, or inappropriate behaviour is strictly prohibited.
• Platform Integrity: Do not attempt to interfere with platform security, disrupt services, or access unauthorized content.
• Fraudulent Activity: Any attempt to manipulate bookings, payments, or other platform elements is strictly prohibited.

Failure to comply with these guidelines may result in suspension or termination of your account.

8. Intellectual Property All content available on the Sri Vyasaraja Mutt platform, including text, images, logos, and multimedia, is the intellectual property of Sri Vyasaraja Mutt or its licensors. Users are strictly prohibited from reproducing, distributing, or modifying content without explicit permission.
9. Data Privacy and Security We are committed to safeguarding your personal information. Our data collection and handling practices are outlined in our Privacy Policy. While we implement robust security measures, no platform can guarantee absolute security. Users are advised to take appropriate precautions to protect their data.
10. Limitation of Liability Sri Vyasaraja Mutt is not responsible for:

• Losses resulting from technical issues, including server downtime or connectivity problems.
• User errors, such as incorrect information entered during bookings or account registration.
• Third-party services, including payment gateways or external websites linked from our platform.

Users agree that they access and use our platform at their own risk.

11. Third-Party Links and Services Our platform may include links to third-party websites for your convenience. Sri Vyasaraja Mutt does not endorse or control the content on these sites. Users should review the terms and policies of any third-party services before engaging with them.
12. Modification of Services Sri Vyasaraja Mutt reserves the right to modify, enhance, or discontinue any features or services at any time without prior notice. Users agree that we are not liable for any inconvenience resulting from such changes.
13. Termination of Access We may suspend or terminate your access to the platform if you:

• Violate these terms and conditions.
• Engage in fraudulent or unlawful activities.
• Fail to adhere to our behavioural guidelines.

Termination may result in the loss of access to account information, booking history, and other stored data.

14. Indemnification Users agree to indemnify Sri Vyasaraja Mutt against claims, liabilities, damages, and expenses arising from:

• Violations of these terms.
• Misuse of platform features or services.
• Third-party disputes resulting from user actions.

15. Force Majeure Sri Vyasaraja Mutt is not liable for delays or service interruptions caused by unforeseen circumstances, including natural disasters, technical failures, or governmental actions.
16. Dispute Resolution In the event of disputes between users and Sri Vyasaraja Mutt, we encourage amicable resolution through communication. If necessary, disputes may be referred to mediation or arbitration as outlined by applicable laws.
17. Changes to Terms and Conditions Sri Vyasaraja Mutt reserves the right to amend these terms and conditions as needed. Any updates will be posted on our platform, and continued use of our services implies acceptance of the revised terms.
18. Contact Information For inquiries or concerns regarding these terms and conditions, please contact us through our official communication channels.

Conclusion By using the Sri Vyasaraja Mutt platform, you acknowledge that you have read, understood, and agreed to these comprehensive terms and conditions. These guidelines are designed to ensure a secure, respectful, and enriching experience for all our users. Thank you for your cooperation and support.